BASIN SPORTS products are shipped from our store location via UPS or USPS, unless specified otherwise as a drop shipment. The available shipping methods for include the following:

Shipping Method

      • Pick Up In Store
      • Standard (orders $75 or more)
        Restrictions apply. See notes below
      • Standard (orders under $75)
        Restrictions apply. See notes below
      • 2nd Day
      • Next Day


      • Free
      • Free
      • Calculated at checkout
      • Calculated at checkout
      • Calculated at checkout

Estimated Arrival

      • Same day in store pickup
      • 2 - 5 business days
        Allow 24 - 48 hours to process
      • 2 - 5 business days
        Allow 24 - 48 hours to process
      • 2 business days
        Allow 24 hours to process
      • 1 business day
        Allow 24 hours to process 


  • Alaska and Hawaii Shipping: All shipping costs will be calculated at Checkout.
  • Additional Surcharge Items: Large item shipping charges will be added for shipping during checkout in correlation to the specific weight and size of the product. We will contact you if there are any problems or changes.
  • Promotional Shipping Discounts: Additional discounts may apply for qualifying standard ground shipping orders during specific promotional periods

2. WHERE DOES BASINSPORTS.COM SHIP? currently ships within the United States; international shipping is not available at this time. The following applies:

  • 48 continental states
  • Alaska and Hawaii have a shipping surcharge
  • All P.O. Boxes and APO/FPO orders will be shipped via USPS or UPS Sure Post (2nd Day Shipping and Next Day Shipping does not apply)

3. WHEN WILL MY ORDER SHIP? shipping time includes processing and transit time. Any orders placed during business hours on a weekday prior to noon Mountain Time will be shipped same day or next day, and orders processed after 12 PM will process within two business days. Orders placed on weekends or Holidays will require longer processing time.

Please Note: Business days are Monday to Friday and do not include Federal holidays within the United States, including Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas, the day after Christmas, and New Year’s Day.

4. WHAT ARE BASINSPORTS.COM SHIPPING RESTRICTIONS? shipping restrictions include the following:

  • Weekend delivery does not apply for 2nd Day and Next Day shipping
  • Not all items are available for 2nd Day or Next Day shipping
  • Items that are heavy or oversized require a surcharge; shipping charge will be reflected at checkout
  • Certain items will require standard ground shipping, include hazardous, flammable and oversized items


Before ordering ammunition, please check your local laws for any regulations due to the sale or shipment of certain ammunition is a restriction in certain jurisdictions. Ammo cannot be shipped to the following states: California, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, New Jersey, New York, Washington DC.


For oversized or overweight products, standard ground shipping does not apply (USPS, UPS, FedEx). A surcharge will be added for shipping during checkout in correlation to the specific weight and size of the product. Products with an LTL surcharge include the following — but are not limited to:

  • Basketball Hoops
  • Grills
  • Ice Houses
  • Treadmills
  • Ellipticals
  • Weights

Please Note: Most of our LTL drop ship or special orders are shipped directly from the vendor with a standard shipping time frame of 2 to 4 weeks.


Our Buy Online Pickup In Store shopping method allows you to purchase products at and pick up in store at BASIN SPORTS for free. Once you’ve placed an order, the following applies:

  • Your order will process within two hours
  • You will receive an email confirmation when your order is ready to pick up in store
  • Once you’ve arrived at the store, go to the front counter with a valid ID and order confirmation number

Please Note: If someone else will be picking up your order, they must have a valid ID and order confirmation with your first and last name.


Once your order has shipped, you will receive an email with tracking information. The following applies:

  • UPS or USPS tracking information will be provided for standard shipping
  • UPS tracking information will be provided for 2nd Day and Next Day shipping
  • Freight Line tracking information will be provided for oversized and overweight items, such as exercise equipment
  • FedEx or UPS tracking information will be provided for ammunition
  • Drop ship orders shipped directly from the vendor may receive tracking from a different shipping provider


On occasion, we will have a package returned to us as undeliverable. In such circumstances, the following applies:

  • We will attempt to notify you via email or phone of the delivery failure and make an attempt to ship a replacement.
  • If we are unable to reach you, your order will be refunded in full. If you feel an order may have been deemed undeliverable, you should be notified of its status as soon as possible in order for us to assist you.
  • If your item is stolen or damaged, please CONTACT US and we will file a claim with Shipping Company and get you taken care of.


This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What We Collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List Of Cookies We Collect

The table below lists the cookies we collect and what information they store.


COOKIE Description


The association with your shopping cart.


Stores the category info on the page, that allows to display pages more quickly.


The items that you have in the Compare Products list.


An encrypted version of your customer id with the store.


An indicator if you are currently logged into the store.


An encrypted version of the customer group you belong to.


Stores the Customer Segment ID


A flag, which indicates whether caching is disabled or not.


Stores form key used by page cache functionality.


Your session ID on the server.


Allows guests to edit their orders.


The last category you visited.


The most recent product you have viewed.


Indicates whether a new message has been received.


Indicates whether it is allowed to use cache.


A link to information about your cart and viewing history if you have asked the site.


The items that you have recently compared.


Information on products you have emailed to friends.


The store view or language you have selected.


Indicates whether a customer allowed to use cookies.


The products that you have recently viewed.


An encrypted list of products added to your Wish List.


The number of items in your Wish List.